I have tried scheduling flights from Charlotte ,NC to Tobago. I am not able to e book these flight on yours or US Airs Web sites,however I can book them on Expedia and Travelocity. I didn’t want to reserve these having a second social gathering.
On our final journey the leg on the trip from lax to Dallas was the worst I’ve ever had .The seating was so tight I could not read a journal as a result of tightness from the seating I feel the airplane was an A 320 ,be sure to contact me you will discover a pair issues with regards to the service on the whole,thanks, Brian Galbally
I am sixty two a long time previous, and was with a flight from Orange County, Ca to Jacksonville, NC. All went very well right up until I arrived at Charlotte,NC. Because I had wheel chair guidance I had been helped or else I do think I wouldn't have already been. Just after two flight had been cancelled on that night I wasn’t seriously positive what I would do. But due to the kindness of your workforce they wheeled me to purchaser service both equally occasions, And at last upon obtaining the information that A further flight wouldn't be scheduled till the morning on the 3rd they made absolutely sure I'd a motel paid for by american airlines which I very much appreciated. Getting alone was somewhat scary, but I produced it through, and managed to get back again on the airport at 5:thirty the next early morning. And again this flight was cancelled at the same time. At this point I organized to only go to another metropolis. Upon having on that flight there was a electrical fire inside the cabin from the plane, and just after remaining during the air for approximately ten minutes it had been rotated and we were being taken off the plane in a very hurry.
I am astonished at the lack of customer service at American Airways. I used to be a flight attendant for 30 yrs and took wonderful pleasure within the teaching I received from American. With a new trip I viewed a passenger and agent argue about which a person was ruder. There's no clear enforcement of grooming rules anyplace in the corporation.
I are already trying to make contact with the airline for over one hour with none success. Exactly what are my solutions?
I planned to vent my stress Using the baggage condition along with your airline. All the things else was very good, however the way my baggage was managed would make me Imagine twice before booking with AA once again. I used to be charged $twenty five Each and every way for a single bag, not getting told my bag may be carried on for no cost. So as to add insult towards the $fifty billed, my bag was destroyed on the outside on getting returned to me.
I flew from Tampa to Chicago in the 737. Thank you for Row seven for handicap. In my 83 years I have experienced both knees replaced, stroke, open coronary heart surgical treatment plus other disorders. Staying 6’four″ I actually need the leg area. I utilized the restroom up front and also the 737 has a dilemma—access to the toilet bowl. The bathroom lid and seat ought to stay up when lifted. I needed to use my knee to keep them up. Because of the curvature in the ceiling and the gap to the rest room I needed to angle my overall body closely ahead to make use of the facility which intended I could not see what I used to be accomplishing.
I have experimented with, without having results to achieve your client service Office. I misread the flight time for the flight 3530 and need to change it. I tried contacting within 5 minutes of booking this flight but have had no response. I haven't despatched this message right before
Finally we been given all of our luggage not to mention considered one of my luggage wasn't there. As expected it had been lost, my sons motor vehicle seat was shed. The exact same women that experienced lied earlier explained that it needed to be there, scanned in.
My initially and very last time to fly with American Airlines: I'm a larger female And that i paid out more for seats on two of my flights to ensure I wouldn't certainly be a stress to other travellers. Why I don’t know there was absolutely nothing unique about them. My past flight to my destination was cancelled and I didn't figure out until finally I used to be on my strategy to the gate. They basics attempted to rout me to a different airport with minimal understanding of one other airport. After a 4 hour hold off I arrived at my desired destination.
– Flip your technique and to not handle The shopper like dirt. Recognize that they're your ‘bread and butter’ and without the need of them you wouldn’t be in operation whatsoever.
I sincerely hope to get a favourable reply throughout the future several times, so I'm able to keep on employing American Airlines for my travel.
According to this working experience I am able to only conclude that this exercise appears to generally be enterprise as standard for American Airways, Specifically just after witnessing symptoms about not eradicating cots from designated locations. How can a business justify owning around 50 adults slumber on cots within an airplane terminal? This should be a priority for the fireplace Marshals!
The crew users ended up essentially the most non caring I've at any time been with a flight with. It jogged my memory off my times from the resort company whenever we had union and non union groups. I will never fly American once more I I really have to go west I'll drive.